The useful question is not only what was built. These projects show how I frame operational problems, model the people and information involved, and make complicated systems understandable enough to use and maintain.
A relationship and operations platform for nonprofits and community organizations. I designed its model around people, affiliations, engagements, projects and responsibilities as connected parts of an organization’s operating context.
Relationship modelling · Workflow design · Product direction
A matter-centred operational system connecting clients, documents, deadlines, tasks, permissions and firm activity. I led the product thinking, UX, architecture and development, including Microsoft 365 / SharePoint integration and a controlled foundation for AI-assisted legal work.
Matter workflows · Permissions · Document architecture
A commercial logistics platform that follows multi-stop work from planning to completion, connecting staff and vehicle assignments, schedules, costs, signatures, expenses, payments, invoicing and operational deadlines.
Lifecycle modelling · Resource coordination · Costing
A multi-role learning platform modelling programs, enrolment, instructional relationships, content, assessments, communication and learner progress for students, instructors, tutors, parents and administrators.
Role-aware workflows · Progression · Assessment logic
Read the case studyA community publishing concept for Black stories, local cultural memory and intergenerational conversation. It treats editorial structure and preservation as parts of the same system.
Editorial strategy · Cultural memory · Community publishing
Digital mental-health product and platform work informed by participatory practice and the responsibility of communicating clearly about sensitive subjects.
Digital health · Participatory design · Product leadership
That is usually where product strategy and systems thinking are most useful.
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